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Frequently Asked Questions

Welcome to the one-stop shop for all your booking solutions.

In this section, you can find answers to a variety of questions that help to ensure a smooth-sailing trip ahead. Make sure to log in for a more personalised experience.

to manage all your bookings

Find your answer quickly

Airport

Where can I find airport information?

Where is the airport check-in counter?

What number should I call to contact the airport?

How do I pick up my airport duty-free items?

Can I shop in the duty-free stores without a ticket?

How do I find the luggage carousel?

Do you still need help?

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